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Coach: Products & Services

Coach, Inc. was founded in 1941 as a small workshop producing small leather goods.  Today, when you hear the name Coach it is associated with other top designer names such as Louis Vuitton, Chanel, Prada, Gucci, and other top designer names.  Coach, Inc.  is best known for their bags and accessories for men and women.  Whether you shop online or at their physical stores across the United States and Canada, you will find:

  • Handbags
  • Wallets
  • Jewelry
  • Accessories
  • Shoes
Coach: Company Background
  • Coach Inc. was established in 1941 in New York City.
  • This company began as a family run workshop in a Manhattan loft.
  • Over the years, Coach has continued to maintain its high standards of quality materials and workmanship. 
  • During the last decade, Coach has become America’s premere designer, producer, and marketer of handbags and accessories for men and women. 
Coach: Customer Feedback & Reviews

What are customers saying about Coach handbags, accessories, and service?  Here are a few examples of what shoppers have to say about this retailer.

“They are genuinely nice, helpful, not overbearing, and create a no-pressure shopping atmosphere. Great product and great staff!”  -Lauren   from

I love this coach store; the employees are very friendly and helpful. If they don't have what you need in the store the will order it for you and call you when it's delivered. You get customers appreciation 25% off for regular customer.”- Victoria  from

I personally own a few Coach purses and they are well made and made out of  good quality materials.  If you take good care of any Coach accessories and handbags, they will last for years to come. 

Coach: Business Credibility & Trustworthiness

Coach Inc. has received an A+ rating by the Better Business Bureau.  Coach has been accredited by the Better Business Bureau since August 28, 1998.  The Better Business Bureau has determined that Coach, Inc. meets BBB standards.  This company is committed to resolve any complaints filed by customers. 

There has been 154 complaints filed against Coach, Inc. within the last three years; and 54 complaints filed within the last 12 months.   These complaints were filed because of the following:

  • Advertising and sales issues
  • Billing and collection issues
  • Delivery issues
  • Guarantee and warranty issues
  • Problems with products and services
Coach: Website Popularity & Google Ranking
  • has a Google Page Rank of 6 out of 10.
  • Coach has an Alexa global rank of 6,792 and a U.S. rank of 1,988.
  • The highest percentage of visitors are from United States and Taiwan.
  • is frequently visited by women who are in the age range of 25-34 and are college educated.
Coach: Social Media Presence

Customers can stay up to date with the latest from Coach on Facebook and Twitter.

  • Coach Inc. on Facebook: 3,669,560 Likes
  • Coach Inc. on Twitter  @Coach:  332,494 Followers
  • Coach Inc. can also be found on Pinterest.  Coach’s Pinterest page currently has 15 boards, 473 pins, and 0 likes.
Coach: Website Security & Safety provides a variety of measures to protect your personal data.  These security measures include Secure Socket Layer technology also known as SSL encryption, firewall technology, password controls, and other security measures.  SSL encryption is used when you submit your order and is transmitted over the Internet.  Although all of these security measures are in place to safeguard this site, you keep in mind that 100% security is not possible.

Coach: Pricing & Packages

Prices of handbags and accessories vary at Coach stores and  To get an idea of pricing, here are a few examples of prices of featured items.

  • Legacy Orcelot Print Rory Sachel $398
  • Legacy  Signature Stripe Acordian Wallet $208
  • Frye For Coach Metalic Veronica Boot:  $468
  • Adelle Sunglasses: $158
Coach: Shipping Rates & Policies
  • Customers in the Continental U.S. will receive free shipping on orders $150 or more.
  • Standard shipping usually takes 3-5 business days.
  • Shipping rates and delivery times may vary. You can view the shipping chart under “Shipping” for more details.
  • Coach, Inc. does not ship to international locations outside of the continental U.S., Alaska, and Hawaii.  To have orders shipped to other international locations, please call 1-904-741-3090.
Coach: Payment Methods Accepted currently accepts all major credit cards including Visa, Master Card, Discover, Diner’s Club, American Express, and JCB. also accepts gift cards.  In addition, Coach also accepts  checks and merchandise credit by mail as payment options.  In addition to placing an order online, customers can place their orders via phone by calling 1-888-262-6224. 

Coach: Returns, Refunds & Exchange Policy

If you are not completely satisfied with your purchase, you can exchange or receive a refund by returning it to your local Coach store or to Coach Inc.’s Returns Department.  All returns and exchanges must be new and unused. 

If you are making a return from the United States, you should send your order through insured traceable mail services such as UPS, USPS, Fed Ex, etc.  Along with your returned items, you should include your sales receipt or packaging slip and a note with your address, daytime phone number, and instructions.  Canadian returns can be taken to any Canadian Coach stores.

Coach: Product images & screenshots
Coach Coupons
Get Get Up To 20% Off Select COACH Items At Nordstrom @ Coach
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Get Up To 20% Off Select COACH Items At Nordstrom @ Coach